Retail Inquiries
Save time and effort by using these pre-written responses for common retail inquiries. Click on any response to copy it instantly.
Yes, we offer gift wrapping for an additional fee.
Our return policy allows for returns within 30 days of purchase with a receipt.
Yes, students can receive a 10% discount with a valid student ID.
Yes, you can track your order using the tracking number provided in your confirmation email.
Yes, we offer price matching on identical items from competitors.
Our store hours are Monday-Saturday 9am-9pm and Sunday 10am-6pm.
Yes, we offer a loyalty program that rewards customers with points for each purchase.
Yes, we offer free shipping on orders over $50.
Yes, you can apply for a store credit card in-store or online.
Yes, we have a buy one, get one 50% off sale on select items.
Yes, we offer in-store pickup for online orders within 24 hours.
Yes, you can return an item without the original packaging as long as you have the receipt.
Coupons have specific terms and conditions that may limit their use on certain items.
Orders can be canceled within 24 hours of placement by contacting customer service.
There may be a restocking fee for returns of certain items, please refer to our return policy.
Yes, you can exchange an item for a different size or color within 30 days of purchase.
Yes, we offer price adjustments within 14 days of purchase with the original receipt.
Some sale items may be excluded from additional discounts, please check the promotion details.
Yes, you can place a special order for items that are currently out of stock.
Yes, we offer installation services for large appliances for an additional fee.