How long does shipping usually take?

Shipping times can vary depending on the shipping method selected and the destination. It can range from a few days to a few weeks.

Can I track my order?

Yes, you will receive a tracking number once your order has been shipped.

What if my package is lost or damaged during shipping?

Please contact our customer service team and we will assist you in filing a claim with the shipping carrier.

Can I change the shipping address after placing my order?

It may be possible to change the shipping address, but please contact us as soon as possible to request the change.

Do you offer expedited shipping options?

Yes, we offer expedited shipping options for an additional fee.

Do you ship internationally?

Yes, we offer international shipping to most countries.

How much does shipping cost?

Shipping costs vary depending on the size and weight of the package, as well as the shipping method selected.

Can I schedule a specific delivery date?

Unfortunately, we cannot guarantee specific delivery dates, but you can request a preferred delivery date in the order notes.

Do you offer free shipping?

We may offer free shipping promotions during certain times or on certain products.

Can I pick up my order in-store to avoid shipping costs?

Yes, you can select the in-store pickup option during checkout.

Can I return an item if I am not satisfied with it?

Yes, you can return the item within a certain timeframe for a refund or exchange.

Is signature required for delivery?

This depends on the shipping carrier and the value of the package. Some carriers may require a signature for delivery.

Can I have my order shipped to a PO box?

Yes, we can ship to PO boxes for most orders.

Can I request special packaging for gift orders?

Yes, you can request gift packaging during checkout.

Are there any restrictions on shipping certain items?

Some items may have restrictions on shipping due to size, weight, or content. Please check the product page for any restrictions.

Can I ship to multiple addresses in one order?

Unfortunately, we can only ship to one address per order.

Can I cancel my order after it has been shipped?

Once an order has been shipped, it cannot be canceled.

Do you offer same-day delivery options?

We do not currently offer same-day delivery options.

Can I request a specific delivery time window?

Unfortunately, we cannot guarantee specific delivery time windows.

Can I track the delivery driver's location in real-time?

Some shipping carriers offer real-time tracking of the delivery driver's location, but this may not be available for all shipments.